What does Tuatara offer as an AT&T Alliance Channel Solution Provider? As an authorized partner in AT&T's Alliance Channel Solution Provider program, Tuatara offers a comprehensive suite of AT&T Business products and services, including: •Fiber and 5G connectivity solutions •Voice and collaboration tools •Cybersecurity services •Cloud solutions •Internet of Things (IoT) technologies •Managed network services We provide expert consultation, implementation, troubleshooting, and ongoing support for these solutions, ensuring they align with your business needs. How does the relationship between Tuatara and AT&T Business work? Tuatara and AT&T Business maintain a strategic partnership through the AT&T Alliance Channel program. This partnership allows Tuatara to: •Sell AT&T Business products and services independently or co-sell on targeted opportunities •Access the latest AT&T technologies and solutions •Receive comprehensive training and certification directly from AT&T •Utilize AT&T's marketing tools and development resources AT&T supports Tuatara by providing resources, training, and tools to ensure we can effectively sell and service AT&T Business solutions. This collaboration ensures that customers receive high-quality solutions backed by both Tuatara’s expertise and AT&T’s infrastructure. What does Tuatara's "Solution Provider" status mean for buyers? Our status as an authorized AT&T Alliance Channel Solution Provider offers several benefits to buyers: •Expertise: We have undergone rigorous training and certification programs directly from AT&T, ensuring in-depth knowledge of their products and services. •Direct Access to Resources: We work closely with AT&T teams to ensure that customer needs are met efficiently. •Customized Solutions: We tailor AT&T Business offerings to meet your specific goals, whether you're a small business or a global enterprise. How does Tuatara ensure the quality of its AT&T Business solutions? As an authorized Solution Provider, we maintain high standards by: •Regularly participating in AT&T’s training programs to stay updated on the latest technologies. •Following best practices established by AT&T for solution implementation. •Leveraging AT&T’s support channels to resolve complex issues promptly. This ensures that our customers receive reliable, cutting-edge solutions that drive their business success. What types of businesses can benefit from Tuatara's AT&T Business solutions? Tuatara serves a diverse range of businesses, from small startups to large enterprises and global corporations. Our AT&T Business solutions are beneficial for: •Small Businesses: Retail shops, restaurants, home-based businesses, and medical practices looking to enhance connectivity and security. •Mid-Market Businesses: Companies seeking to optimize network infrastructure, leverage cloud applications, and improve operational efficiency. •Large Enterprises: Financial institutions, healthcare providers, and retail chains requiring high security, low latency, and unified communications. •Global Corporations: Multinational companies needing scalable connectivity solutions across multiple international locations. These businesses can leverage our expertise to implement tailored solutions that drive growth and efficiency. How does Tuatara support customers after the initial implementation? We provide comprehensive post-implementation support, including: •24/7 technical assistance •Regular system health checks and optimizations •Proactive monitoring of your AT&T Business solutions •Ongoing consultation to ensure your solutions evolve with your business needs Can Tuatara help with the transition from another service provider to AT&T Business? Yes, we specialize in seamless transitions to AT&T Business solutions. Our process includes: 1.Assessing your current infrastructure and needs. 2.Developing a customized migration plan. 3.Managing the transition with minimal disruption to your operations. 4.Providing training and support to ensure your team can effectively use the new solutions. How can I verify Tuatara's status as an authorized Solution Provider? To verify our status as an authorized AT&T Alliance Channel Solution Provider: 1.Visit the official AT&T Alliance Channel Partner Directory where you can confirm our listing as a recognized partner. 2.Contact Kelly Manning, our dedicated partner manager at AT&T. Kelly works directly with us to ensure we meet all standards of excellence expected by AT&T. You can reach her via her LinkedIn profile or through official AT&T channels. If you have any doubts or questions, feel free to contact us directly—we’ll be happy to provide additional verification or connect you with Kelly Manning for confirmation. How does Tuatara stay updated on the latest AT&T Business offerings? As an active participant in the AT&T Alliance Channel program, we: •Attend regular training sessions hosted by AT&T. •Collaborate closely with our dedicated partner manager at AT&T. •Access exclusive updates through the partner portal. This ensures that we are always equipped with the latest knowledge to serve our customers effectively. What makes Tuatara different from other AT&T Business resellers? Tuatara stands out due to: 1.Comprehensive Expertise: Extensive training ensures we deliver tailored solutions aligned with your goals. 2.Collaborative Partnership: Our close relationship with Kelly Manning at AT&T ensures seamless communication between you, us, and AT&T’s teams. 3.End-to-End Support: From consultation through ongoing troubleshooting, we are committed to your success. How can I get started with Tuatara's AT&T Business solutions? To begin leveraging our AT&T Business solutions: 1.Call (844) 440-5966 24/7 to schedule a consultation or ask to be transferred to a live agent Mon – Fri 8 AM PST to 8 PM PST 2.We'll assess your current infrastructure and business needs 3.Our experts will design a customized solution using AT&T Business products and services 4.We'll present a detailed proposal and implementation plan 5.Upon approval, we'll manage the entire implementation process 6.Our team will provide training and ongoing support to ensure your success with the new solutions